Returns and Warranties
No items shall be return without a 'RETURNED MERCHANDISE AUTHORIZATION (RMA)'.
The RMA number assigned must be put onto a label and attach to carton.
DO NOT PUT THE RMA NUMBER DIRECT TO CARTON.
All items that have been installed cannot be returned (no credit will be issued).
A Restocking Fee of 25% will take place, after 10 days no credit will be issued.
If return shipped from the USA some Duties will apply.
If the carton, packing, part bags etc are not in original factory condition no credit will be issued.
On all returns freight will be paid by the customer, upon inspection credit will be issued to your credit card.
Luxury bath gallery.com warrantes fixtures, components, and systems when properly installed and under normal conditions of use, to be free from defects in materials and workmanship for 1 years from the date of purchase. We will at our discretion, repair or replace the product. In the event we determine a product is not repairable or no longer available, we will replace it with an item of similar style and value. Items excluded from this warranty are: Outdoor Lighting, Glass, Shades, Ballasts, Transformers, Individually Sold Parts and Bulbs. Warranty does not cover against the improper installation of product, user neglect, and modified product, finish or color issues, claims for labour costs or acts of any other sources Limited Warranty In order to serve our customers and subject to the following disclaimers and limitations, Luxury Bath Gallery provides the following limited warranty prevent chemical, ice, or snow damage to the product shall not be covered by this warranty. The warranty does not cover products that have been exposed to toxic, or any other corrosive environments, or where operating temperatures fall below -40C or exceed +100C. Due to the unsuitability of many cleaning agents such aspects of our products as could be damaged by their use, for example glass and finishes, are specifically excluded from the terms of this warranty. This warranty does not cover labour, shipping costs, removal or installation, nor does this warranty cover any product not expressly designated an OEM product when it is used as a component of and/or a finished good for a manufactured primary product without the prior written approval of Luxury Bath Gallery DISCLAIMER OF IMPLIED WARRANTIES EXCEPT AS SET FORTH IN THE LIMITED WARRANTY OR OTHERWISE REQUIRED BY LAW, Luxury Bath Gallery.com PROVIDES ALL PRODUCTS AS IS AND DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. LIMITATION OF DAMAGES If during the warranty period of any Luxury Bath Gallery.com PRODUCT THIS WARRANTY COVERS, AND Luxury Bath Gallery.com IS LIABLE FOR, ONLY THAT WARRANTY COVERAGE AND DAMAGES SPECIFICALLY DETAILED ABOVE. EXCEPT AS MAY OTHERWISE BE REQUIRED BY LAW, Luxury Bath Gallery.com SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF Luxury Bath Gallery.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS DISCLAIMER APPLIES DURING AND AFTER THE WARRANTY PERIOD. If you discover a defect or malfunction during the period to which this warranty applies, repair or replacement is subject to the proper notification and consent of Luxury Bath Gallery.com